Account information
Name, email address, authentication identifiers, organization membership, workspace metadata, and basic activity needed to keep your account working.
Privacy & Disclosures
Plain English first.
Last updated: April 26, 2026
This page explains what USDWatch collects, why we collect it, how AI is involved, and the limits of the service. It is written to be readable. If anything here is unclear, that is a bug.
Short version
- You give us account information, case details, and documents when you use the product.
- We use that information to evaluate your case, identify evidence gaps, recommend records, operate the service, and keep it secure.
- We use vendors such as authentication, hosting, database, observability, and AI/model providers to run the service.
- We do not sell family case files.
- USDWatch is not a law firm. Evaluations are informational and should be reviewed by a qualified attorney before you file or rely on them legally.
What we collect
Case information
Case intake, school and district names, narrative details, dates, desired outcomes, issue categories, uploaded documents, extracted text, generated evaluations, evidence gaps, timelines, and recommended records.
Technical information
Request metadata, logs, device/browser information, error reports, security events, and usage events such as evaluation runs.
How we use it
- Provide the free case evaluation and paid organization features.
- Parse documents, extract evidence, build a timeline, find gaps, and recommend records to request.
- Authenticate users and enforce workspace boundaries.
- Debug, secure, maintain, and improve the service.
- Communicate about your account, security issues, product changes, or support requests.
- Comply with law, protect rights and safety, and prevent abuse.
AI and model providers
USDWatch uses AI to evaluate intake information and documents. That means relevant case content may be sent to model providers and infrastructure vendors so they can process it for the product. We try to keep model routing purposeful: extraction work goes to cheaper models, deeper reasoning goes to stronger models, and premium review can use larger models.
For a fuller plain-English explanation of the pipeline, vector search, model routing, and limits, read the AI Disclosure.
Important limits
AI output can be incomplete or wrong. It may miss facts, overstate weak evidence, or misunderstand context. Treat the evaluation as a structured starting point, not a legal conclusion.
When we share information
- With service providers who help operate the product, such as Clerk, hosting, database, logging, analytics/observability, email/support, and AI/model infrastructure.
- When you direct us to share it or connect another service.
- When required by law, legal process, safety, security, or abuse prevention.
- With a successor if the project is transferred, merged, or reorganized, subject to this policy or a notice of material change.
We do not sell family case files. We do not intentionally publish private case files.
Student and child information
The service is for parents, guardians, advocates, and organization users, not for children to use directly. You are responsible for deciding what student information you upload. Avoid uploading information you do not have the right to provide or that is not needed for the evaluation.
Your choices
Access, correction, export
You can ask for a copy of your case data or ask us to correct information that is inaccurate.
Deletion
You can ask us to delete your account or case data. Backups, logs, legal obligations, and abuse-prevention records may take longer to remove.
Send requests to [email protected].
Legal and product disclosures
- USDWatch is not a law firm and does not provide legal advice.
- Using USDWatch does not create an attorney-client relationship.
- Evaluations are informational, not guarantees of legal, educational, administrative, or records-request outcomes.
- Do not use USDWatch for emergencies or situations requiring immediate legal, medical, or safety intervention.
- Security matters, but no online service can guarantee perfect protection.
- We may update this page as the product, vendors, laws, or practices change.
Contact
Privacy questions: [email protected]
Security reports: [email protected]